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Warranty Policy –
One-Year Limited Warranty

Clean Play Pet Products Corp. (“Clean Play,” “we,” “our,” or “us”) stands behind the quality of our products. This Warranty Policy outlines the coverage and limitations applicable to Clean Play products, including the SaniChest SC-40, SC-80, and SC-200 models.

1. Warranty Coverage

Clean Play Pet Products Corp. warrants that the SaniChest SC-40, SC-80, and SC-200 will be free from defects in materials and workmanship under normal, intended use for a period of one (1) year from the original date of purchase.

This warranty applies only to the original purchaser and is non-transferable.

2. Products Covered

This One-Year Limited Warranty applies to:

  • SaniChest SC-40

  • SaniChest SC-80

  • SaniChest SC-200

Including original manufacturer-supplied components provided with each unit at the time of purchase.

Accessories, consumables, or replacement parts purchased separately may be excluded unless expressly stated in writing.

3. Warranty Registration

To activate warranty coverage, purchasers may be required to complete warranty registration within a reasonable period following purchase.

Registration may require:

  • Purchaser name and contact information

  • Proof of purchase

  • Product model and serial number (if applicable)

  • Date of purchase

Warranty registration allows Clean Play to administer service, communicate product updates, and provide support. Where prohibited by law, failure to register will not void warranty rights; however, proof of purchase is required for all claims.

4. What This Warranty Covers

If a defect covered by this warranty arises during the one-year period, Clean Play Pet Products Corp., at its discretion, will:

  • Repair the product, or

  • Replace the product or defective component, or

  • Provide a refund or credit equal to the original purchase price

Repaired or replacement units may be new or refurbished and will be covered for the remainder of the original warranty period.

5. What This Warranty Does Not Cover

This warranty does not cover:

  • Normal wear and tear

  • Cosmetic damage that does not affect performance

  • Damage caused by misuse, abuse, neglect, or improper handling

  • Use outside of intended or documented use cases

  • Unauthorized modifications, repairs, or alterations

  • Damage caused by improper charging, power surges, or environmental exposure

  • Products purchased from unauthorized sellers or resellers

6. How to Make a Warranty Claim

To initiate a warranty claim, please contact Clean Play Pet Products Corp. with:

  • Proof of purchase

  • Product model (SC-40, SC-80, or SC-200)

  • Description of the issue

  • Photos or video documentation if requested

Contact:
📧 Email: sales@cleanplayproducts.com
🌐 Website: www.cleanplay.ca

Return authorization required prior to shipping. Shipping costs may apply unless otherwise required by law.

7. Limitation of Liability

To the maximum extent permitted by law, Clean Play Pet Products Corp. shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the product.

This warranty gives you specific legal rights, and you may have additional rights depending on your jurisdiction.

8. No Other Warranties

Except as expressly stated in this Warranty Policy, Clean Play Pet Products Corp. makes no other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose, unless required by law.

9. Governing Law

This Warranty Policy shall be governed by the laws of the jurisdiction in which Clean Play Pet Products Corp. is incorporated, without regard to conflict of law provisions.

10. Contact Information

For warranty service or questions, contact:

Clean Play Pet Products Corp.
📧 Email: sales@cleanplayproducts.com
🌐 Website: www.cleanplay.ca

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